Increasing health literacy to improve the patient experience

Health Literacy is a key component of the Department of Health (England)'s Health Inequalities Strategy. Increasing health literacy enables people to participate fully in their own healthcare decisions and to support them in making choices to lead a healthy life. 

Inspiration

mihealth online originated as the inspiration of Jane Wood after her diagnosis of breast cancer in August 2000. The system was developed at Liverpool John Moores University (LJMU) where Jane worked exploring the application of new technologies in educational contexts.

The video, introduced by Jane, includes interviews with Michael Mair, Health Researcher and Clive Griffith, Breast Surgeon who uses mihealth with his patients at the Royal Victoria Infirmary in Newcastle.

National, local and personal information support

Our services are easy to tailor for local use and connect patients to the healthcare services they rely upon. We provide high quality information that is immediately relevant to the person who accesses it by offering both generic and local information about their condition, the people who will be looking after them and further support they may need to help them get on with their life.

Local cancer portals

We work with local cancer units to provide cancer information portals for people attending their hospital for screening or tests and investigations. These portals offer information support and enable patients to know what to expect during their visit and provide valuable reassurance at time that can be filled with great uncertainty.

Personal healthcare organiser

The personal organiser gives patients access to high quality health information and a range of tools designed to help them plan and manage their care effectively and to give them more control over their health and well being.

mihealth services

We offer a range of products and services to help healthcare providers get the most out of our products and keep them in touch with their patients to enable them to continually provide high quality care.

User Centred Design

Our services have been developed in collaboration with patients and healthcare professionals and our user centred design process continues to ensure that our services meet the needs of our users.

Independent evaluation

mihealth online has been designed with the help of patients and Liverpool University have carried out two independent evaluations and the system has been shown to improve the patient experience.

Demonstration programme

Our demonstration programme allows you and your clinical team to see firsthand how our services can improve the patient experience and save healthcare services time and money.

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